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Create a workspace and choose a plan

Set up your Paperplane workspace for a personal archive or a business team, and pick the plan that fits.

Last reviewed 3 min read

Prerequisites

  • An email address you can use to sign in.
  • A decision on how you use Paperplane: Personal for your own documents, or Business for a company. This decides prices and tax handling, not how many people can join — every plan supports unlimited workspace members.
  • If you’re setting up for a business, the company details and VAT ID you want attached to billing.

Steps

  1. Open Paperplane, create your account, and confirm your email address.
  2. Start the workspace setup and choose Personal or Business. Personal plans are priced including VAT; business plans are priced excluding VAT and ask for your company’s VAT ID.
  3. Enter the workspace details: a workspace name (for a business, usually your company or team name), the workspace language (German or English), your country, and the billing contact.
  4. Compare the available plans. Plans apply to the whole workspace, not per person, and differ in how many documents they hold and how many AI archive questions each member can ask per month. See the pricing page for current limits and prices.
  5. Select a plan. Free is available for personal and business workspaces and includes documents, search, AI archive search, and one-time imports from Google Drive, SharePoint, Dropbox and file servers. A free workspace also gets a 30-day trial of the premium features: signing, sharing, email integrations, and the audit log.
  6. For a paid plan, choose monthly or annual billing, review the summary, and complete the payment.
  7. Invite other people from Workspace settings once the workspace is ready. Invitees can join as Member or Admin.
Screenshot pending The plan-selection step of the workspace setup, showing plan cards with their document limits and AI-question allowances.

Expected result

You land in an empty workspace with your chosen plan active. The archive is ready to receive documents, and anyone you invite from workspace settings receives an email to join.

Common problems

  • I don’t see the plan I expected. Personal and business workspaces show different plan sets. If you picked the wrong type, create another workspace of the correct type with Create workspace in the workspace menu — one account can belong to several workspaces.
  • My invited teammate never joined. Ask them to check spam/junk folders for the invitation email, and confirm you typed their address correctly. You can resend an invitation from workspace settings.
  • I want to change plans later. You can upgrade, downgrade, or switch billing cadence from your workspace’s billing settings at any time; see the pricing page for what each plan includes.

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